Terms & Policies

Please make sure your shipping and contact information is correct!

Shipping: All our mattresses are built to order, by hand, in Tacoma and Sumner Washington. It takes approximately five days to build your new mattress; UPS will bring it to your door. You will be emailed a tracking number as soon as your mattress leaves the factory. They arrive compressed and rolled, please follow the unwrapping instructions, don't use a sharp object! It takes a short time to “grow” into its regular shape; your new mattress is ready to be slept on within six hours.

Warranty issues and returns: These mattresses have a ten year non prorated manufactures warranty from Lady Americana, there is a warranty card in each package should you ever need it. Mattress Ranch offers a 90-day sleep trial for online mattress purchases, if you are not happy within 90 days email mattressrancher@gmail.com for a return authorization number. We will refund your purchase amount 100%. Mattress Ranch and Lady Americana do not provide return shipping.

* Pillows and Protectors are non returnable once the have been removed from their original Packaging.

 

Mobile Mattresses are roll packed for self-delivery and easy movement into small spaces. All our Mobile Mattresses provide gentle body contouring support that reduce pressure points and partner motion transfer.

Alaska

Washington


Finance

Dedicated to helping our customers sleep better.

Proud to carry mattresses
made in the USA!